This is the 4th time Equallogic 15K SAS failed (previous failed record was on April 30, 2015), but this time comes with another surprise the local Dell logistic and inventory department called me saying they don’t have any stock currently!!! ARE YOU KIDDING ME? There are at least 50-60 Equallogic boxes running 600GB 15K SAS in Hong Kong and they don’t have the most failed parts in stock? and we paid for 4 hours Pro-Support replacement service…to be updated!

The RAID reconstruction took 3 hours and 40 mins to complete this time.

Update: Jan-15, 2016

5th time Equallogic 15K SAS failed.

Update: Jan-18, 2016

6th time Equallogic 15K SAS failed.

Whenever you see predicative failure kicks-in (ie, Copying to Spare), then you know it’s time to call Dell service, as all previous 3 predicative failures, none of it worked, the process always failed at half way.

Update: Jan-30, 2016

7th time Equallogic 15K SAS failed

4 disks failed one after another in 30 days is a Wow!!!

It seems the 5 years + SAS disks do have a life span of around 5 years warranty time, that’s why you need to extend your warranty for another 2 years as Dell gives maximum 7 years warranty for their enterprise products.

Update: Jul-15, 2016

8th time Equallogic 15K SAS failed

Don’t think predicative failure will help, so called pro-support right away to replace the failed disk.

Update: Oct-1, 2018

9th time Equallogic 15K SAS failed

After more than 2 years, finally it comes another disk failure, but this time the copy to spare was successful!

—————————————–
Level Received Member Message
Info 10/01/2018 04:43:05 AM eql01 Completed copying-to-spare operation from drive 4 to drive 15.
—————————————–

One interesting fact I found out, when I re-insert the failed disk, EQL produced the following error that I’ve never seen before.

—————————————–
History-of-Failures

ERROR event from storage array eql01
subsystem: SP
event: 14.4.18
time: Mon Oct 1 11:00:43 2018

0:Orphan disk drive: Disk drive LUN 4 (26bc078a0900-779214cc-8) no longer belongs to RAID LUN 0 (3be078a0900-b0e5c22b-92d39732). This disk has a history of failure and will not be used.

Update: Dec-2, 2018

10th time Equallogic 15K SAS failed, more than half of the disks are replaced, firmware EN03 from EN01.

Update: Dec-31, 2018

11th time Equallogic 15K SAS failed just before the end of 2018, this time is the first disk with firmware EN03.

Update: May-23, 2019

12th time Equallogic 15K SAS failed, firmware EN03 (TB EN03, Disk 0:0)

Update: Nov-15, 2020

13th time Equallogic 15K SAS failed, firmware EN03 (TB EN03, Disk 0:3)

Update: Jul-19, 2023

14th time Equallogic 15K SAS failed, firmware EN03 (TB EN01, Disk 0:5)

Update: Mar-1, 2024

15th time Equallogic 15K SAS failed, firmware EN00 (TB EE06, Disk 0:13)

=========================
Update: Jan-23, 2023

1st time Equallogic02 10K SAS failed (TB FE10, Disk 0:11)

Update: Feb-28, 2023

2nd time Equallogic02 10K SAS failed (TB FE10, Disk 0:12)

Update: Mar-13, 2023

3rd time Equallogic02 10K SAS failed (TB FE10, Disk 0:2)

Update: Mar-26, 2023

4th time Equallogic02 10K SAS failed (TB FE10, Disk 0:3)

Update: Mar-27, 2023

5th time Equallogic02 10K SAS failed (TB FE10, Disk 0:2)

Update: Mar-28, 2023

6th time Equallogic02 10K SAS failed (TB FE10, Disk 0:4)

Update: Mar-30, 2023

7th time Equallogic02 10K SAS failed (TB FE10, Disk 0:6)

Update: Apr-08, 2023

8th time Equallogic02 10K SAS failed (TB FE10, Disk 0:11)

Update: Apr-16, 2023

9th time Equallogic02 10K SAS failed (TB FE10, Disk 0:3)
10th time Equallogic02 10K SAS failed (TB FE10, Disk 0:10)

Update: Apr-17, 2023

11th time Equallogic02 10K SAS failed (TB FE10, Disk 0:7)

Update: Apr-24, 2023

12th time Equallogic02 10K SAS failed (TB FE10, Disk 0:15)

Update: May-6, 2023

13th time Equallogic02 10K SAS failed (TB FE10, Disk 0:3)

Update: May-20, 2023

14th time Equallogic02 10K SAS failed (TB FE10, Disk 0:0)

Update: Jun-8, 2023

15th time Equallogic02 10K SAS failed (TB FE10, Disk 0:21)

Update: Jul-14, 2023

16th time Equallogic02 10K SAS failed (TB FE10, Disk 0:11)